Call center : +32 (0)2 227 18 20 (available from Monday to Saturday from 9h to 19h) Interactive voice response : +32 (0)800 93 464 (available 24 hours)
If your card is lost or stolen, you should contact us straight away to the following numbers: Call center : +32 (0)2 227 18 20 (available from Monday to Saturday from 9h to 19h) Interactive voice [...]
Do not hesitate to call our operators, they will do the necessary to help you: Call center : +32 (0)2 227 18 20 (available from Monday to Saturday from 9h to 19h) You can also send an email to: [...]
Anonymous and VIP Cards: yes, in Belgium and abroad Premium Cards: only in Belgium.
You can find an ATM by using Mastercard ATM Locator that lists all the ATMs that accept Mastercard around the world.
If we make changes to these fees at any point you will be given a 2 month notice period. If you do not contact us within this time frame we will assume you accept the changes and continue to use [...]
There is no cost to purchase an Easy card, it’s totally free! We will only request you an amount of 11,90 € upfront, to cover the annual service fee of the card.
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